We stand behind all of our manufacturers' product guarantees. Time frames vary from manufacturer to manufacturer, which include but are not limited to the replacement of defective parts, missing parts, or replacement of like item. Our products are guaranteed for standard use of the product in its intended environment. Please click on the Product Guarantee link on the page of the item you ordered to determine the exact policy information, or feel free to contact our Customer Care Center at 1-866-783-2849.